GDPR Protection

GDPR, short for the General Data Protection Regulation, is a regulation in European Union law designed to give EU citizens and residents greater control over their personal data, particularly regarding how this data is controlled and processed by companies. This regulation demands careful consideration of the ways that companies handle personal information of European citizens and residents. The GDPR is effective May 25, 2018.

GDPR aims to protect EU subjects from companies using their data irresponsibly and puts them in charge of what information is shared, where and how it's shared. It also makes data protection expectations identical throughout EU member states, which helps companies because they must now comply with a standard set of rules when doing business with EU subjects.

To learn more about GDPR, please visit

GDPR and domain names

To abide by GDPR principles, provides a GDPR Protection setting for all domain names where any of the registrant, admin, technical or billing contact bears the personal information of a user from the European Economic Area (EEA). This setting ensures that the information of such users will be replaced with placeholder text in the public WHOIS records.

The GDPR Protection setting is applied automatically for all eligible domain names, but can be disabled by the domain name holder by providing explicit authorization.

Key differences between Privacy Protection and GDPR Protection

The GDPR Protection setting above is completely independent of the Privacy Protection service offered by The main differences are listed below.

GDPR Protection Privacy Protection
Available only for domain names of users from EEA, except on TLDs that don’t support this feature Available for all domain names, except on TLDs that don’t permit this feature
Free of cost for eligible domain names A cost may be charged for this service
Provides no means for genuine inquirers to contact the domain name holder Allows genuine inquirers to contact the domain name holder through a web form



Managing GDPR Protection settings

  • Enabling / Disabling GDPR Protection
    •  STEP 1   Log in to your control panel.
    •  STEP 2   Navigate to the Order Information view.
    •  STEP 3   Enable / Disable GDPR Protection.

Note: The GDPR Protection feature prevents your personal information from being displayed in the public WHOIS records. This feature is only available for domain names registered by users in the European Economic Area.

You can change country of your account:

  1. Login to your Control Panel. 

  2. Click the icon at the top right corner of the page and then click Your Account & Security.

  3. Click the "Edit profile" button.

  4. Modify the information here to suit your needs and click "Save" button

Enabling / Disabling GDPR Protection

The WHOIS Privacy is applied automatically for all eligible domain names. However, there may be instances where the you may wish to have your personal contact details displayed in the WHOIS. If you may need to display your email address in the Registrant contact information, follow the steps below to disable the GDPR Protection for your domain name.

Step 1: Log in to your control panel.

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search


Step 3: Disable GDPR Protection.

  • Click on GDPR Protection.

  • Click on Disable.

  • Click on Update Status to confirm.

  • An email will be sent to the domain’s Registrant contact to authorize the request. You can resend this email by clicking on the Resend authorization email link.


The Registrant must authorize the request to disable GDPR Protection within 5 days. If the Registrant does not complete the authorization, the WHOIS Privacy will remain enabled for the domain name.


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